Important Please Read
Status Disclosure Document
Dear Customer
Please read the following document in addition to your pre-contract information and SECCI. You should consider the information given in all 3 documents before signing your finance agreement.
STATUS DISCLOSURE
Financing your purchase – Frequently Asked Questions
Who Are We?
Your Car Group Limited. Company registration number 10930341. Our registered address is 614
Chepstow Road, Newport, NP19 9EX.
What can we do to help finance your purchase?
We are authorised and regulated by the Financial Conduct Authority for credit brokerage. Our FCA number is 788245. We work with a number of carefully selected credit providers who may be able to offer you finance
for your purchase. We are only able to offer finance products from these providers who may offer us an incentive to do so. We will not charge you any fee for our services.
Can we give you independent financial advice?
No, we are not independent financial advisers and are unable to give you independent financial
advice.
What can you do if you wish to complain about our services?
If you wish to make a complaint, please contact us in the first instance by writing to us at Customer Services Department, Your Car Group Limited, 614 Chepstow Road, Newport, NP19 9EX or by
telephoning us on 01633 287600.You have the right to refer any unresolved complaint to the Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London, E14 9SR.
Web: www.financial-ombudsman.org.uk Telephone: 020 7964 1000
Fax: 020 7964 1001 Email:[email protected]